List of all editorials

Top 5 web-related editorials

By Richard Whitehand, November 2004

This month we have been written about in the Swedish Internetworld magazine and readers have been referred to our web site for usability-related articles. We have therefore picked out five of our most popular editorials relating to web usability. Each of them is listed below together with a short summary.

Do you think your web site is easy to use? (september 2004)
In this editorial we addressed some of the misconceptions people have about whether a web site is easy to use or not.

• Is your web site easy to use if you think so?
• If your web site has won a prize, is it easy to use?
• If lots of people use your web site, does that mean its easy to use?

Lack of customer focus in E-commerce (February 2003)
Usability Partners conducted a study of how Swedish E-commerce companies were working with usability and user-centred design. Approaches to user involvement (or lack of it) vary greatly, despite evidence of the benefits. The article received press coverage in several European countries.

Web usability - the first 10 years (juni 2003)
From the infancy of the 'World Wide Web' through to the present day - some reflections on web usability issues and how the importance of usability work has changed since between 1993 and 2003.

Votes lost in cyberspace! (September 2002)
September 2002 was election time in Sweden and we reviewed the usability of the web sites for the main political parties. Web site ease of use might not yet be the best predictor of election performance, but many parties may well be starting to lose voters (and thus votes) due to poor site usability. The article received coverage in the Swedish national press.

Involving users didn't help! (March 2002)
User involvement in IT development projects is becoming more common practise. Unfortunately there are many cases of this going wrong and the resulting product not meeting user needs and being difficult to use. Why?

The article describes some user-centred activities that an organisation carried out to support the development of a new e-commerce web site. The activities themselves seemed sensible enough, but how did things turn out...

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