About us
Usability Partners offers...
...specialist knowledge, tools and methods to ensure interactive products/systems meet user needs and are easy to use.
- Professional user-centred UX design and evaluation services.
- UX research services in Sweden, Europe and across the globe.
- Process based on international standards (e.g. ISO 9241, ISO/IEC 62366).
Since 2001 we have helped our clients develop products that are easy to use. We ensure that an end-user perspective drives innovation in new development and improvement in existing designs.
More about usNews
Complex UX/CX challenges
Usability Partners has recently been providing expert advice to an international client in the implementation of a new online platform... (2025.05.23)
UX & tomorrow's university students
Uppsala University recently asked Usability Partners to help evaluate how well their website met the needs of prospective students... (2025.02.28)
Popular with usability lab studies
More and more people are re-discovering the value of in-person user testing and in recent weeks our usability test labs have been busy... (2024.12.11)
Services
Wherever you are in the development process, we can support you with relevant activities from our UX toolbox.
UX strategy
Expert advice and guidance in developing and implementing your organisation's UX strategy.
User requirements analysis
Collection and analysis of user requirements to help the development team understand and prioritise the content and functionality of the interface.
Usability testing
Everything from short informal tests and expert reviews to large international studies.
Other services
We also offer other services for your service/product:
- Planning & process
- Interaction design
- Eye-tracking
- Surveys
- Accessibility testing
- Seminars/courses
Skills & experience
We have applied our expertise and knowledge in many different domains and in many different ways. We have carried out projects all over the world, from Borås, Sweden to Lima, Peru. Many of our clients come back year after year.
Telecom
Mobile apps, customer service systems, web services, ...
Example of clients:
Bredbandsbolaget, Ericsson, Telia, ...
Banking/Finance
Mobile apps, intranets, cash machines, ...
Example of clients:
Handelsbanken, Fora, Qapital, Swedbank, ...
E-commerce
Websites, sales systems, mobile apps, ...
Example of clients:
H&M, ICA, IKEA, Euroflorist, ...
Automotive/transport
In-vehicle apps, camera systems, car configurators, ...
Example of clients:
Scania, SL, Stockholms stad, ...
Medtech
Journal systems, medtech products, patient apps,...
Example of clients:
Karolinska universitetssjukhuset, Novo Nordisk, ...
Industry
Control panels, case management systems, touchscreen UIs, ...
Example of clients:
Bosch, DeLaval, Electrolux, Vattenfall, ...
Insurance/Pensions
Websites, checkout flows, internal systems, ...
Example of clients:
Alecta, Avtalat, Trygg-Hansa, ...
Entertainment
Websites, mobile apps, Smart TV-apps, ...
Example of clients:
Betsson, Svenska Spel, Viaplay, ...
IT
Business systems, IT hardware, mobile apps, ...
Example of clients:
Dell, D-Link, Pulsen, ...
Public sector
Web services, intranets, case management systems, ...
Example of clients:
Lantmäteriet, Regeringskansliet, Vetenskapsrådet, ...
Usability labs on neutral ground
Our usability labs are purpose-built for most types of user-centred activities. Use an independent space for your research.
We have a larger lab with more flexibility in terms of what you want to test - we have tested everything from mobile apps to displays for heat pumps and other household appliances. The smaller lab is designed with interviews and small group activities in mind.
