Experts in UX & usability

We deliver
user insights UX strategy service design design research courses


About us

Usability Partners offers...

...specialist knowledge, tools and methods to improve the ease of use of interactive products and systems.

  • Professional user-centred design and evaluation services.
  • 'State of the art' UX tools and methods.
  • Process based on international standards (e.g. ISO 9241).

Since 2001 we have helped our clients develop products that are easy to use. We ensure that users' needs and limitations are a tangible factor in the development of new user interfaces, as well as in the improvement of existing interfaces.

More about us


Medical device testing
We have recently conducted a formative usability evaluation of a new range of medical devices to be used by specialist hospital staff... (2024.04.29)

Online insurance purchase
Usability Partners has recently completed a ux-study for ICA Insurance... (2024.02.21)

UX in video streaming services
During the Autumn/Winter we have conducted several studies of new video streaming services currently under development... (2024.01.11)

Read all news bulletins


Wherever you are in the development process, we can support you with relevant activities from our UX toolbox.

UX strategy

Expert advice and guidance in developing and implementing your organisation's UX strategy.

User requirements analysis

Collection and analysis of user requirements to help the development team understand and prioritise the content and functionality of the interface.

Usability testing

Everything from short informal tests and expert reviews to large international studies.

Other services

We also offer other services for your service/product:

  • Planning & process
  • Interaction design
  • Eye-tracking
  • Surveys
  • Accessibility testing
  • Seminars/courses

Skills & experience

We have applied our expertise and knowledge in many different domains and in many different ways. We have carried out projects all over the world, from Borås, Sweden to Lima, Peru. Many of our clients come back year after year.

Mobile screen

Mobile apps, customer service systems, web services, ...

Example of clients:
Bredbandsbolaget, Ericsson, Telia, ...

Person sitting on a pile of coins

Mobile apps, intranets, cash machines, ...

Example of clients:
Handelsbanken, Fora, Qapital, Swedbank, ...

Computer screen

Websites, sales systems, mobile apps, ...

Example of clients:
H&M, ICA, IKEA, Euroflorist, ...

Dashboard in vehicle

In-vehicle apps, camera systems, car configurators, ...

Example of clients:
Scania, SL, Stockholms stad, ...


Journal systems, medtech products, patient apps,...

Example of clients:
Karolinska universitetssjukhuset, Novo Nordisk, ...

Industry building

Control panels, case management systems, touchscreen UIs, ...

Example of clients:
Bosch, DeLaval, Electrolux, Vattenfall, ...

Old person

Websites, checkout flows, internal systems, ...

Example of clients:
Alecta, Avtalat, Trygg-Hansa, ...

Football net and ball

Websites, mobile apps, Smart TV-apps, ...

Example of clients:
Betsson, Svenska Spel, Viaplay, ...

Network cables

Business systems, IT hardware, mobile apps, ...

Example of clients:
Dell, D-Link, Pulsen, ...

Folders in a bookshelf
Public sector

Web services, intranets, case management systems, ...

Example of clients:
Lantmäteriet, Regeringskansliet, Vetenskapsrådet, ...

Usability labs on neutral ground

Person in lab coat in a usability lab

Our usability labs are purpose-built for most types of user-centred activities. Use an independent space for your research.

Satisfied clients 100%
Lab occupancy rate 2022 70%
Total number of test participants 2022 230 st
Number of meters of AV-cables 500m
Usability lab

We have a larger lab with more flexibility in terms of what you want to test - we have tested everything from mobile apps to displays for heat pumps and other household appliances. The smaller lab is designed with interviews and small group activities in mind.

Lab 1 - observer seats 8
Lab 2 - observer seats 3
Lab 1 - workshop capacity 8
Lab 2 - workshop capacity 4
Mozilla logo
Ericsson logo
Securitas logo
H&M logo
ICA logo
IF insurance logo
Södersjukhuset hospital logo
Viaplay logo
SBAB logo
IKEA logo
Vattenfall logo
Karolinska Institute logo



Sonja Kovalevskys Gata 11, 113 65 Stockholm